Official Website of
Suruhanjaya Komunikasi dan Multimedia Malaysia
Malaysian Communications and Multimedia Commission
EN
MY
Search
Search:
EN
MY
Search:
Search
HOME
ABOUT US
HISTORY
VISION & MISSION
COMMISSION MEMBERS
ORGANISATIONAL LEADERSHIP
OUR RESPONSIBILITY
OUR COMMITMENT
ANNUAL REPORTS
SECTOR
BROADBAND
MOBILE SERVICES
FIXED SERVICES
SATELLITE
BROADCASTING
POSTAL AND COURIER SERVICES
DIGITAL SIGNATURE
STRATEGIC TRADE
UNIVERSAL SERVICE PROVISION
LEGAL
LEGISLATION
INSTRUMENT
DISPUTE RESOLUTION
REGISTERS
MEDIA & EVENTS
PRESS RELEASES
PRESS CLIPPINGS
ANNOUNCEMENTS
PHOTO GALLERY
VIDEO GALLERY
CAREER
JOB OPPORTUNITIES
INTERNSHIP OPPORTUNITIES
CONTACT
HEADQUARTERS
STATE OFFICES
DIRECTORY
WEBSITE EXPERIENCE FEEDBACK
COVID-19
KnowledgeHub
Integrity
Did you know?
Make a complaint
Consumer
Licensee
Follow MCMC in Social Media
FAQs
Home
FAQs
Mobile Content Services
FAQs Overview
Mobile Content Services
What is Mobile Content Services?
What is the subscription-based service?
What is the subscription keyword?
What will happen when I send the subscription keyword?
How do I stop the subscription-based services?
What are the important keywords that I should know for Mobile Content Services?
What are the services that I can obtain from Mobile Content Services?
What are SMS/text short codes?
Will I be charged when I receive content from a short code?
What is a service keyword?
How do I know the content received is chargeable?
What is a common short code?
What will the Terms and Conditions tell me?
Can my content provider change the Terms and Conditions of the mobile content services?
How do I stop SMS Text Advertising (SPAM) ?
What should I do if I do not want to receive any message from the mobile content provider?
What do I need to do if I receive a message on my phone asking if I want to confirm a service?
What do I need to do if I am receiving text messages or services I have not asked for?
How long will it take to cancel the service?
I have already sent the SMS to stop the SMS services, but it did not work. What should I do?
Where do I go for help if I am having problems with my mobile content service?
Will I be refunded?
What should I do if I receive an SMS from an unknown number, stating that I can update my mobile content if I send an SMS?
What pricing can a content provider use to charge us?
I did not receive the content I have requested. Will I be charged?
How much content downloads can I request for?
What should I type if I want to obtain more information or to obtain help on the mobile content?
Related Content
Back
Print
Share this article
Public
Make a complaint
Online Content Problems
Special Consumer Issues
Procurement Notices
FAQs
MCMC Logo
Industry
Application For Licence
Registers
Spectrum
Communications Equipment
Certifying Agency
Grants
E-Form
Resources
Publications
Industry
Statistics
Reports
Guidelines
Quick Links
E-Payment Portal
MyCOMMS
NUR Alert
Amateur Radio Operator Certification
Anti-competitive complaint form
Stay in Touch with MCMC
Subscribe our newsletter and get latest news and updates.
Email:
Follow