12. Starting from 1st April to 31st December 2015, prepaid reloads are sold inclusive of GST (RM10.60). How about the treatment for prepaid reloads starting from 1st January 2016? Can the old prepaid reload stock be sold at the price inclusive of GST (RM10.60)?

Starting from 1st January 2016, prepaid reload vouchers will be sold at the original price (e.g. RM10) which means that consumers will get RM10 value of airtime for prepaid voucher purchased at RM10 at the point of sale. GST will be charged to the consumers once the consumer reload the airtime.

Within 24 hours, the same GST amount charged will be reimbursed to the consumer’s prepaid account as GST rebate. After 1st January 2016, the old prepaid reload stock must be sold at the original price (e.g. RM 10). SPs are given 15 days to ensure that all their dealers and agents comply with the direction.