LAWS OF MALAYSIA
COMMUNICATIONS AND MULTIMEDIA (TECHNICAL STANDARDS) REGULATIONS 2000 [P.U.(A) 124/2000 ]
PART II - CERTIFYING AGENCY
Regulation 10. Certification program
The certification program carried on or operated by a registered certifying agency shall include -
(a) evidence of the control of the certification mark or label, certificate or other indicators of compliance;
(b) periodic monitoring and testing of the equipment;
(c) quality control and quality assurance requirements;
(d) procedures to review and re-establish certification status when revisions are made to standards, policies and procedures;
(e) recording and reporting systems which demonstrate that procedures have been fulfilled;
(f) procedures for the resolution of disputes between the persons who apply for certification and the registered certifying agency; and
(g) any other matters as may be required by the Commission.