After migration for the base station is completed, there will be a period where optimisation work is carried out. You may experience intermittent disruptions in making or receiving calls, or in connecting to the Internet.
Should the service disruptions persist, please call the customer call centre of the service providers as shown below:
Celcom : 1111 (from Celcom numbers) or 019 601 1111
Digi : 016 221 1800
Maxis : 123 (from Maxis numbers) or 1 800 82 1123
Subscribers may also contact MCMC as follows:
Hotline : 1 800 18 8030
Email : aduanskmm@cmc.gov.my
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