The Malaysian Communications and Multimedia Commission is adopting a four-tiered approach in managing Spam.
Tier 1 : Self-management by users
Tier 2 : Forward complaint to Service providers
Tier 3 : If complaints remain unresolved, next recourse is to complaint to Consumer Forum of Malaysia
Tier 4 : Still unresolved, matter escalated to the Malaysian Communications and Multimedia Commission
Flow Chart on Spam Management
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