Malaysian Communications and Multimedia Commission
HomeTenders & NoticesCareer@MCMCMailing ListLinksFeedbackContact UsSitemapSearch

About Us
The Law
What We Do


Licensing
Certification & Certifying Agencies
Economic Regulation
Competition
Access to Facilities & Services
Technical Regulation
Spectrum Management
Numbering & Electronic Addressing
Tecnical Working Groups
Social Regulation
Quality of Service
Required Applications Service
Rate Regulation
Universal Service Provision
Information Network Security
Mandatory Standards
Industry Forums
Industry Development
International Activities
Pre-CMA 1998
Postal Services

For The Consumer
Facts & Figures
Newsdesk
Registers

 



What We Do

Licences under the Postal Services Act 1991
Licensing Framework

Any person who intends to provide postal services, including courier and express services, in Malaysia requires a licence from the Minister.

The services include conveying by post all letters from one place to another whether by land, or by sea or by air and performing all the incidental services of receiving, collecting, sending, dispatching and delivering all letters.

Letter means any form of written communication or other document that is directed to a specific person or a specific address and is to be conveyed other than by electronic means; and includes a packet, package, wrapper or article containing any such communications.

Notwithstanding the above licensing requirement, the letters falling within the
exempted categories are free from licensing requirement under the Postal Services Act 1991.

Licences are divided into two distinct categories by their licence conditions.

a) Public Postal Services
   
 
The Minister has issued a licence to Pos Malaysia Berhad for the provision of universal postal services in the licensed area by means of its network. The obligations are:

i. The provision of domestic services
ii. The provision of rural postal services
iii. The provision of international services
iv. The issuance of postage stamps as approved by the Minister
v. The provision of postal financial services
vi. The provision of post offices and post boxes throughout Malaysia

Licensed area means throughout Malaysia for domestic postal services and with all countries in which the Government of Malaysia have agreements with, for international services.
   
b) Courier services
   
  The Minister may issue a licence to any person who intends to convey by post all letters from one place to another whether by land, or by sea or by air and performing all the incidental services of receiving, collecting, sending, dispatching and delivering all letters.

The licensees may provide domestic express and dispatch services, international services, and transportation of letters form one place to another. The market is open for competition, and is less regulated. The Minister has issued licences to the following Courier Service Providers.



Exempted categories

Those letters falling within any of the following categories are exempted from licensing requirement:

a) Trade announcement, circulars, printed extracts from newspapers, or advertisement, not addressed to any person;
b) Letters delivered by an employee of the sender;
c) Letters delivered by a messenger employed by the sender especially for the purpose, not being a person employed or engaged in the course of his business or employment in delivering or procuring the delivery of letters;
d) Letters exceeding two kilograms in weight per letter;
e) Letters concerning goods sent with the goods and delivered therewith;
f) Letters carried to or from a post office;
g) Letters carried in accordance with an agreement entered into by the licensee;
h) Transfers between document exchanges;
i) Letters carried to the premises of a provider of electronic mail services for the purpose of being transmitted as electronic mail, or letters carried from the premises of such a person after having been so transmitted;
j) Letters carried and delivered by a private friend without hire, reward or other Profit; and
k) Letters carried and delivered personally by the sender.


Please click on the links to know more about How to Apply and the FAQs.

 
Quick Links
       
Communications & Multimedia Act 1998
Postal Services Act 1991
  Digital Signature Act 1997  
Digital Signature Regulations 1998
Communications & Multimedia (Licensing) Regulations 1999
Communications & Multimedia (Licensing) Regulations 2000
Communications & Multimedia (Licensing) (Amendment) Regulations 2001
Communications & Multimedia (Licensing) (Exemption) Order 2000
Register of Individual Licences
Register of Class Licences