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Online Complaints Form

Please use the form below to lodge complaints on spam email. You are advised to provide as much information as possible to facilitate investigation. This page also contains links to relevant information that might be helpful to you in lodging your complaints.

* Mandatory fields - Please fill in the required information before sending your complaints.

Information About You
     
Name * :
Address :
Telephone No. :
Email Address * :
(Please provide valid email address as correspondence will be sent to this address)
     
Name of your Internet Service Provider (ISP) :
(Examples of ISPs include TMNet, Jaring, TimeNet and CelcomNet.
Email service providers e.g. Hotmail or Yahoo are not ISPs)
Have you notified the incident to the ISP * : Yes
No
If yes, what is the response? :
(You can copy and paste the message of your ISP in this box. Please indicate if your ISP has not responded)
 

Information About The Sender
     
Business Name :
(Please click here (pdf, html) to information on how to track the sender)
Address :
Telephone No. :
Fax No. :
Email Address :
(Please indicate if the sender's email address is not available)
     
Name of owner :
Names and address of other businesses involved in your complaint (if any) :
 

Information About The Email
 
We need complete header information from the email in order to investigate your complaint. Please click here (pdf, html) to information on how to obtain the header information.
 
When you have located the header information, please copy and paste the information into this box. *
 
Website referenced in email (if any) :
Have you notified the sender's ISP complaint centre regarding this email? * : Yes
No
If NO, and you would like to help in identifying the sender's ISP, please click here (pdf, html).
If YES, what is the provider's message? :
(You can copy and paste the message in the box. Please indicate if you have notified the ISP and did not receive any response)
Please copy and paste the body of the email/spam you received here. * :
Is the return email address in the header of the message an accurate address for the business? * : Yes
No
I don't know
 
     
 

 
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