The Communications and Multimedia Act 1998 seeks to establish a regime of self-regulation
by providing for the creation of industry forums.
An industry body may be designated or appointed as an industry forum if the Malaysian
Communications and Multimedia Commission is satisfied that the criteria stipulated
in Section 94
of the Communications and Multimedia Act 1998 has been fulfilled.
The primary function of a designated industry forum would be to formulate and implement
voluntary industry codes, which would serve as a guide for the industry to operate.
The relevant codes may be developed on the forum's own initiative or upon request
by the Malaysian Communications and Multimedia Commission.
If the Malaysian Communications and Multimedia Commission is of the view that a voluntary
code prepared by the designated industry forum is ineffective, the Malaysian Communications
and Multimedia Commission may determine a mandatory standard, which is the subject
matter of the voluntary industry code. The Minister may also direct the Malaysian
Communications and Multimedia Commission to determine a mandatory standard in place
of a voluntary industry code.
In March 2001, the Malaysian
Communications and Multimedia Commission designated the Communications and Multimedia
Content Forum of Malaysia
and the Communications and Multimedia Consumer Forum of Malaysia as the Content Forum and Consumer Forum respectively. Both forums are now in the midst of preparing
the Content Code and Consumer Code.
On 31 March 2003, the Malaysian Access Forum Berhad was designated as the Access Forum. The
Access Forum has the task of developing the Access Code and it may also recommend
facilities or services that should be included or removed from the Access List. In the absence of a voluntary industry code or mandatory
standards on access, the industry is currently guided by the following:
| a) | The General Framework for Interconnection and Access, May 1996; |
| b) | The Statement on the Implemental Plan of Equal Access and Cost-Based Interconnection Pricing in Malaysia, issued by the Minister of Energy, Telecommunications and Posts in 10 April 1998; |
| c) | Telecommunications Regulatory Determination - Customer Access Arrangements 24 May 1998 (TRD 001/98) |
| d) | Determination of Cost Based Interconnect Prices and the Cost of Universal Service Obligation, 15 July 1998 (TRD 006/98); |
| e) | Ministerial Direction on Equal Access, 23 March 2001 |
| f) | Commission Determination on Access List , 24 March 2001 |
| g) | The Communications and Multimedia Act 1998 |
The Access Forum
is in the process of developing the Access Code.
Technical Standards
Forum
The Communications and Multimedia Act 1998 provides that the Malaysian Communications
and Multimedia Commission may designate an industry body as the Technical Standards
Forum. The main function of the Technical Standards Forum would be to prepare the
Technical Code, which may include matters relating to the requirements for network
interoperability.
No industry body has been designated as the Technical Standards Forum. Pending designation
of the forum, the Malaysian Communications and Multimedia Commission has facilitated
the formation of various Working
Groups within the industry to carry
on work on technical standards.
 |
|||
 |
Access Forum | ||
|
Content Forum | ||
|
|
Consumer Forum | |
|
|
Technical Standards Forum | |
|
|
Industry Development | |
|
|
How to make a complaint | |
|
|
EESAT | |
|
|
Consumer Satisfaction Survey | |
|
|
Quality of Service | |
|
|
Papers | |
|
|
Contact Us | |
|
|
Feedback | |
