Did you know?


SKMM is the regulator for postal services in Malaysia.

The Postal Services Act  2012 seeks SKMM to ensure the high quality conveyance of Postal articles and to protect the interest of users of postal services.


The National Postal Strategy sets out a roadmap for the Malaysian postal and courier sector 

to maintain the relevance of the sector in the overall development of the nation.

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Dispute Resolution

Introduction

The Communications and Multimedia Act 1998 seeks to provide that disputes between persons or parties about matters under the Act should be resolved by negotiations between the two parties. Disputes, as defined by the Communications and Multimedia Act 1998 include matters related to compliance with undertakings, compliance with the standard access obligations, interference or access to any post, network facilities or right-of-way.

If parties cannot resolve a dispute and one party does not wish to adopt the conditions of an undertaking, the parties may seek resolution of the dispute by the Malaysian Communications and Multimedia Commission.

To this end, the Malaysian Communications and Multimedia Commission has published the Guidelines for Dispute Resolution in exercise of its powers conferred by section 85 by the Communications and Multimedia Act 1998. The Guidelines contain principles and procedures for the resolution of disputes or a class of disputes by MCMC in relation to any matter under the Communications and Multimedia Act 1998 or its subsidiary legislations.

Associate

It is the quality of the human capital that will determine if we can meet our aspirations of achieving a high value, and high income, economy by 2020. As we progress towards becoming a developed nation, we must do our part to equip fellow Malaysians with the skills and knowledge to succeed as a productive member of the knowledge-led economy.

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Industry

Malaysians are now more exposed to the various media platforms than in previous years. As the authority and custodian of the Communications and Multimedia Act 1998, Postal Services Act 2001 and Digital Signature Act 1997, the Commission’s functions and responsibilities are becoming increasingly more apparent and significant.


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